Post by account_disabled on Oct 25, 2023 9:29:38 GMT
There are six main advantages to highlight and they apply to companies of all sizes Increased productivity Reduction of costs related to sales Acquisition of data and information Improvement of the service offered to the customer Automatic synchronization and collection Reduction of human error Automating some basic tasks in the sales process produces, as a first result, a saving of time on the part of sellers and therefore an increase in productivity. Often, the team wastes hours sending follow up emails, thank you emails or company introduction emails. Salesforce automation can take care of these sends, thanks to the activation of dedicated triggers.
When a condition occurs such as, for example, on the second day after the first contact with the customer , the system automatically responds with an action sending an email with a particular content . This, in addition to lightening seo expater bangladesh ltd the sellers' workload, also guarantees punctuality and timeliness which increase customer satisfaction and push them towards the purchase . The service offered improves and the estimated costs for each sale made are also lowered. These software, working constantly, also collect a significant amount of data and information about the customer, with constant synchronization.
This information can be used by the company to integrate the profiles that emerge with the CRM customer relationship management. Finally, Salesforce automation can offer the benefit of reducing the possibility of human error . Automating means removing some steps from managing people, which can always be subject to oversights and errors. [AML] salesforce automation chart Risks and issues to consider To adopt a new tool correctly and integrate it into the workflow so as to enrich it, it is essential to also understand the risks. Salesforce automation can create problems or not deliver the expected results if not implemented consciously. First of all, before thinking about automating certain steps.